Bill Payment Options

Credit/Debit Card

Pay your bill online with your Visa, MasterCard, or Discover/Novus card. The payment processor charges a convenience fee of 3.75% of each transaction for credit card payments ($2.50 minimum). Allow 24-48 hours processing time to post the payment to your account. Note: Credit Card and eCheck payments are accepted online only, and not in the Township office. A convenience fee is assessed by Tyler Payments and not charged by, or paid to Cranberry Township. The fee covers operating costs and the costs associated with servicing credit card and electronic check transactions.

eCheck

Pay online by transferring funds from your bank account. The payment processor charges a $1.95 convenience fee for an eCheck payment.

Electronic Bank Payment

Set up the payment through your financial institution’s online banking system. Use your 8-digit account number in the payee account field provided by the bank. Remember to update this account number if you move from one address to another within Cranberry Township.

Bills are generated monthly and mailed the first week of the month.

Bills are due on the last business day of each month.

If a bill is not paid by the due date, a 10% penalty fee is assessed.

Contact Customer Service if a payment isn’t reflected on the utilities account.

Payment Options

Email-Bill ONLY

Receive your monthly bill statement via email. No monthly credit. Signup to receive your bill via email

Email-bill AND Automatic Bill Payment

Customers who choose both will receive a $1.00 per month credit. This credit is available only to customers who select both Automatic Bill Pay AND email-bill. Sign-up for Automatic Bill Pay AND E-bill

Automatic Bill Payment ONLY

Signing up for AutoPay authorizes the township and your financial institution to handle the transaction for you through an automatic withdrawal from your checking or savings account on the due date. You will receive your statement in advance of the due date, so you will know the exact amount due. Note: Please bring your account payments up to date before starting Auto Pay. Our system will not auto-deduct past-due amounts. Open and print the Automatic Bill Payment application.

Pay by Mail or In Person

Pay by Mail

Include the statement stub and write your account number in the memo field on your check. Mail to Cranberry Township, P.O. Box 6075, Hermitage, PA 16148-1075. Returned checks are subject to a $30 fee. Do not mail cash.

Pay in Person

Pay by cash, check, or money order by visiting Customer Service at Cranberry Township Municipal Center, 2525 Rochester Road. Payments are accepted in person 7:30 a.m. to 5 p.m. Monday - Friday, except holidays. Returned checks are subject to a $30 fee.

Township Office Drop Box

Payments may be placed in the payment drop box located within the Municipal Center near Customer Service. Payments placed in the box after 5 p.m. are credited on the following business day. Returned checks are subject to a $30 fee.